Looking for the United Nigeria Airlines customer-care number, reservations email or help with an existing ticket? Start with the contact panel below, then use the airline-specific guidance to direct your booking, payment or service enquiry. For readers arranging travel from Lagos or elsewhere in Nigeria, Travo’s travel support is explained separately.
United Nigeria Airlines contact details
| Website | flyunitednigeria.com |
|---|---|
| Call | 0201 640 2255 |
| Customer service (published on airline subdomain) | customerservice@flyunitednigeria.com |
| Office reference | Enugu: Plot C2A Garden Avenue, GRA. Abuja: 18A David Ejoor Crescent, opposite Ibeto Hotel, Adisa Estate, Apo-Gudu. |
Use flyunitednigeria.com rather than unitednigeriaairlines.com. The phone appears on the airline’s refund portal; the customer-service email appears on its new.flyunitednigeria.com contact page. The main current contact page lists office locations but does not repeat both details.
Contact source: United Nigeria Airlines official website information.
United Nigeria tickets bought through an agency need the right booking channel
United Nigeria’s current FAQ directs passengers who bought through an agency or another source to that seller for rescheduling. It also points to its website refund form for a refund request. Start with the booking channel on your receipt rather than assuming every ticket can be changed online. If a schedule change or missed flight is involved, explain that specifically when seeking help.
For an office visit, use the main website’s current contact page and confirm which office can handle the matter. Keep a copy of any refund-form acknowledgement and avoid creating several unrelated cases for one ticket. The email and phone above come from different airline-operated support pages, so check the links for any updates before relying on a saved contact card.
Related airline sources: Additional airline contact information · Airline telephone reference · Current airline FAQs.
What to include before you call or email
| Identify the booking | Passenger name as ticketed, booking reference, ticket number if issued, route and travel date. |
|---|---|
| State the issue | Explain whether you need a ticket retrieved, a payment traced, a change priced or a refund considered. |
| Name the seller | Say whether you booked directly, through Travo or through another agency. Include any earlier case reference. |
| Explain the next step | Give the requested new date or precise answer needed. Ask for written confirmation of any agreed action. |
For an urgent departure, put the travel date and flight time near the start of your message. For a payment enquiry, include the transaction reference and amount while hiding unnecessary card or account information. Keep follow-ups in the same thread. If baggage is involved, retain the bag tag and any airport report reference rather than relying only on a description of the suitcase.
Need travel assistance in Lagos or elsewhere in Nigeria?
Travo can discuss a new flight enquiry, airport pickup or related travel arrangements. Send Travo your travel requirements with your route, dates, passenger count and baggage needs. Ask us to confirm the available booking service, current quote and any agency fee before committing. If your existing booking was made through Travo, include your Travo reference so we can identify it.
For tickets bought elsewhere, start with the original seller for servicing and explain who issued the ticket. Airline approval and fare conditions determine any change or refund. Travo cannot promise to recover an airline payment or override those conditions. Read our flight-planning guide and group and corporate travel guide, or explore Travo’s services for a wider journey plan.
Before relying on a saved contact
Open the linked airline page again if a number changes, a message bounces or an office visit is planned. Confirm the department, opening hours and location before travelling. Only use WhatsApp where the airline explicitly identifies that channel. Do not share your booking reference publicly or send passwords, PINs or one-time codes in a support message.
For another airline, use the Nigeria airline contact directory. Review date: 20 October 2026. Airline contact information and service arrangements can change.
