Looking for the Overland Airways customer-care number, reservations email or help with an existing ticket? Start with the contact panel below, then use the airline-specific guidance to direct your booking, payment or service enquiry. For readers arranging travel from Lagos or elsewhere in Nigeria, Travo’s travel support is explained separately.
Overland Airways contact details
| Website | www.overlandairways.com |
|---|---|
| Call | +234 803 535 5005 +234 803 535 5006 |
| Bookings and general enquiries | fly@overlandairways.com |
| Refund requests | refunds@overlandairways.com |
Overland’s website publishes 0803 535 5005/6 and distinguishes refunds@overlandairways.com for refund requests. Its FAQ also mentions WhatsApp on 0703 822 5811 and 0803 535 5100.
Contact source: Overland Airways official website information.
Overland booking changes and refund requests
If your question concerns a refund, write to the named refund mailbox and identify the ticket and booking source. For a trip enquiry or general reservation question, use fly@overlandairways.com. Ask the reply to explain the applicable fare conditions and what action is needed next. A request being received is not the same as an approved refund or completed date change.
When an Overland itinerary involves a regional journey, include every flight sector and the documents or baggage question you need answered. The airline’s station-office directory is a better starting point for a local desk than assuming the central phone is a branch address. For a refund follow-up, keep the subject and existing case history together so the next responder can trace the original request.
What to include before you call or email
| Identify the booking | Passenger name as ticketed, booking reference, ticket number if issued, route and travel date. |
|---|---|
| State the issue | Explain whether you need a ticket retrieved, a payment traced, a change priced or a refund considered. |
| Name the seller | Say whether you booked directly, through Travo or through another agency. Include any earlier case reference. |
| Explain the next step | Give the requested new date or precise answer needed. Ask for written confirmation of any agreed action. |
For an urgent departure, put the travel date and flight time near the start of your message. For a payment enquiry, include the transaction reference and amount while hiding unnecessary card or account information. Keep follow-ups in the same thread. If baggage is involved, retain the bag tag and any airport report reference rather than relying only on a description of the suitcase.
Need travel assistance in Lagos or elsewhere in Nigeria?
Travo can discuss a new flight enquiry, airport pickup or related travel arrangements. Send Travo your travel requirements with your route, dates, passenger count and baggage needs. Ask us to confirm the available booking service, current quote and any agency fee before committing. If your existing booking was made through Travo, include your Travo reference so we can identify it.
For tickets bought elsewhere, start with the original seller for servicing and explain who issued the ticket. Airline approval and fare conditions determine any change or refund. Travo cannot promise to recover an airline payment or override those conditions. Read our flight-planning guide and group and corporate travel guide, or explore Travo’s services for a wider journey plan.
Before relying on a saved contact
Open the linked airline page again if a number changes, a message bounces or an office visit is planned. Confirm the department, opening hours and location before travelling. Only use WhatsApp where the airline explicitly identifies that channel. Do not share your booking reference publicly or send passwords, PINs or one-time codes in a support message.
For another airline, use the Nigeria airline contact directory. Review date: 20 October 2026. Airline contact information and service arrangements can change.
