Looking for the Arik Air customer-care number, reservations email or help with an existing ticket? Start with the contact panel below, then use the airline-specific guidance to direct your booking, payment or service enquiry. For readers arranging travel from Lagos or elsewhere in Nigeria, Travo’s travel support is explained separately.
Arik Air contact details
| Website | www.arikair.com |
|---|---|
| Call | +234 201 889 1728 0700 003592745 |
| Call centre | callcentre@arikair.com |
| Office reference | Arik Aviation Centre, Murtala Muhammed Airport Domestic Wing, Ikeja, Lagos |
Arik’s website prints its smart number as 0700003592745 (FLYARIK) and also publishes the geographic number above. The email uses the spelling callcentre.
Contact source: Arik Air official website information.
Missing Arik e-ticket or unsure which Lagos terminal to use?
Arik’s homepage tells passengers to contact the call centre if an e-ticket has not arrived within one hour after booking. Include the transaction reference, payment time and email used for the reservation. Its homepage also distinguishes Lagos terminals by route, so a generic statement that an airline uses Lagos airport is insufficient for a transfer booking.
Check the current terminal information for the exact route and your issued itinerary. If a flight changes, send the replacement time and flight number to the person arranging your pickup. For special assistance, tell the call centre what support is required before ticket purchase rather than waiting until boarding. Arik also warns against people posing as airline representatives and requesting payment into private accounts.
What to include before you call or email
| Identify the booking | Passenger name as ticketed, booking reference, ticket number if issued, route and travel date. |
|---|---|
| State the issue | Explain whether you need a ticket retrieved, a payment traced, a change priced or a refund considered. |
| Name the seller | Say whether you booked directly, through Travo or through another agency. Include any earlier case reference. |
| Explain the next step | Give the requested new date or precise answer needed. Ask for written confirmation of any agreed action. |
For an urgent departure, put the travel date and flight time near the start of your message. For a payment enquiry, include the transaction reference and amount while hiding unnecessary card or account information. Keep follow-ups in the same thread. If baggage is involved, retain the bag tag and any airport report reference rather than relying only on a description of the suitcase.
Need travel assistance in Lagos or elsewhere in Nigeria?
Travo can discuss a new flight enquiry, airport pickup or related travel arrangements. Send Travo your travel requirements with your route, dates, passenger count and baggage needs. Ask us to confirm the available booking service, current quote and any agency fee before committing. If your existing booking was made through Travo, include your Travo reference so we can identify it.
For tickets bought elsewhere, start with the original seller for servicing and explain who issued the ticket. Airline approval and fare conditions determine any change or refund. Travo cannot promise to recover an airline payment or override those conditions. Read our flight-planning guide and group and corporate travel guide, or explore Travo’s services for a wider journey plan.
Before relying on a saved contact
Open the linked airline page again if a number changes, a message bounces or an office visit is planned. Confirm the department, opening hours and location before travelling. Only use WhatsApp where the airline explicitly identifies that channel. Do not share your booking reference publicly or send passwords, PINs or one-time codes in a support message.
For another airline, use the Nigeria airline contact directory. Review date: 20 October 2026. Airline contact information and service arrangements can change.
