Looking for the Aero Contractors customer-care number, reservations email or help with an existing ticket? Start with the contact panel below, then use the airline-specific guidance to direct your booking, payment or service enquiry. For readers arranging travel from Lagos or elsewhere in Nigeria, Travo’s travel support is explained separately.
Aero Contractors contact details
| Website | flyaero.com |
|---|---|
| Call | +234 201 330 2937 0700 134 2376 |
| Ticket helpdesk | ticket-helpdesk@acn.aero |
| Front desk | frontdesk@acn.aero |
| Office reference | Murtala Mohammed Domestic Airport, Private Terminal, Ikeja, Lagos |
Aero’s support page separates ticket helpdesk enquiries from its front desk. Use the ticket helpdesk for reservation and ticket questions; the published front-desk number is +234 201 330 2938.
Contact source: Aero Contractors official website information.
Paid for an Aero ticket but cannot find it?
Start with your payment receipt and the email address used at checkout. Aero’s homepage directs travellers with successful payment but an unconfirmed ticket to its ticket helpdesk and also lists 0807 200 5691 for that situation. Its Manage Booking section uses the PNR and surname to retrieve a reservation. Check spam folders and the spelling of the passenger name before starting a second purchase.
When contacting Aero about a change, state whether you need a different date, a correction or help after a missed flight. Ask for the complete amount payable and a revised ticket before changing your airport-transfer plans. If you need helicopter, maintenance or training enquiries, choose the relevant business section on the airline’s website rather than assuming the passenger helpdesk supplies a specialist quotation.
What to include before you call or email
| Identify the booking | Passenger name as ticketed, booking reference, ticket number if issued, route and travel date. |
|---|---|
| State the issue | Explain whether you need a ticket retrieved, a payment traced, a change priced or a refund considered. |
| Name the seller | Say whether you booked directly, through Travo or through another agency. Include any earlier case reference. |
| Explain the next step | Give the requested new date or precise answer needed. Ask for written confirmation of any agreed action. |
For an urgent departure, put the travel date and flight time near the start of your message. For a payment enquiry, include the transaction reference and amount while hiding unnecessary card or account information. Keep follow-ups in the same thread. If baggage is involved, retain the bag tag and any airport report reference rather than relying only on a description of the suitcase.
Need travel assistance in Lagos or elsewhere in Nigeria?
Travo can discuss a new flight enquiry, airport pickup or related travel arrangements. Send Travo your travel requirements with your route, dates, passenger count and baggage needs. Ask us to confirm the available booking service, current quote and any agency fee before committing. If your existing booking was made through Travo, include your Travo reference so we can identify it.
For tickets bought elsewhere, start with the original seller for servicing and explain who issued the ticket. Airline approval and fare conditions determine any change or refund. Travo cannot promise to recover an airline payment or override those conditions. Read our flight-planning guide and group and corporate travel guide, or explore Travo’s services for a wider journey plan.
Before relying on a saved contact
Open the linked airline page again if a number changes, a message bounces or an office visit is planned. Confirm the department, opening hours and location before travelling. Only use WhatsApp where the airline explicitly identifies that channel. Do not share your booking reference publicly or send passwords, PINs or one-time codes in a support message.
For another airline, use the Nigeria airline contact directory. Review date: 20 October 2026. Airline contact information and service arrangements can change.
