Looking for a Dana Air customer-care number or help with an old ticket? Start with the verification note below. This guide keeps older contact references separate from confirmed working support, and explains how to prepare an enquiry about a reservation, payment or refund.
Dana Air contact details
| Website | Earlier website reference: flydanaair.com — unreachable during review |
|---|---|
| Call | No current working telephone verified |
Current verification is limited: flydanaair.com could not be reached during this review. Earlier contact references are contact@flydanaair.com and +234 1 2809888. They are shown for identification only and have not been confirmed as working current support channels.
Have an old Dana Air ticket or refund enquiry?
Keep the original booking confirmation, ticket number, payment receipt and every earlier response together. Begin with the airline or agency shown on the original receipt. Ask for a written update on the specific booking rather than paying for a new reservation on the strength of an old contact listing. If a message is returned or a call cannot connect, record the date and keep the failed-delivery notice with your case history.
A contact listing does not establish current flight operations, new-ticket availability or a refund timetable. This page does not confirm any of those. If you need to travel now, ask for options whose operating airline, date, price and ticket issuance can be confirmed. If someone claims to resolve an old Dana booking, verify their identity through your original seller before sending documents or money.
What to include before you call or email
| Identify the booking | Passenger name as ticketed, booking reference, ticket number if issued, route and travel date. |
|---|---|
| State the issue | Explain whether you need a ticket retrieved, a payment traced, a change priced or a refund considered. |
| Name the seller | Say whether you booked directly, through Travo or through another agency. Include any earlier case reference. |
| Explain the next step | Give the requested new date or precise answer needed. Ask for written confirmation of any agreed action. |
For an urgent departure, put the travel date and flight time near the start of your message. For a payment enquiry, include the transaction reference and amount while hiding unnecessary card or account information. Keep follow-ups in the same thread. If baggage is involved, retain the bag tag and any airport report reference rather than relying only on a description of the suitcase.
Need travel assistance in Lagos or elsewhere in Nigeria?
Travo can discuss a new flight enquiry, airport pickup or related travel arrangements. Send Travo your travel requirements with your route, dates, passenger count and baggage needs. Ask us to confirm the available booking service, current quote and any agency fee before committing. If your existing booking was made through Travo, include your Travo reference so we can identify it.
For tickets bought elsewhere, start with the original seller for servicing and explain who issued the ticket. Airline approval and fare conditions determine any change or refund. Travo cannot promise to recover an airline payment or override those conditions. Read our flight-planning guide and group and corporate travel guide, or explore Travo’s services for a wider journey plan.
Before relying on a saved contact
Open the linked airline page again if a number changes, a message bounces or an office visit is planned. Confirm the department, opening hours and location before travelling. Only use WhatsApp where the airline explicitly identifies that channel. Do not share your booking reference publicly or send passwords, PINs or one-time codes in a support message.
For another airline, use the Nigeria airline contact directory. Review date: 20 October 2026. Airline contact information and service arrangements can change.
