Updated 2 October 2026 · Travo.ng
Quick answer
Uber stopped operating in Nigeria on 2 September 2026, so there is no Uber office in Lagos to visit for help: its help centre for account queries closed on 23 September, and its Lagos hub only ever served drivers, by appointment. Do not make a trip to an old address. Use the Bolt or inDrive app for help, and book a driver or airport pickup in advance if you want a ride you can plan.
What the Uber office in Lagos was
Many people search for an Uber office in Lagos, often in Maryland, hoping to walk in and speak to someone. Riders never had a walk-in desk. What Uber ran was a Greenlight Hub, a support centre for drivers. Uber’s Nigeria driver page offered personal support at a Greenlight Hub in Lagos, hub visits required an appointment booked in the Driver app, and the contact page listed weekday hours of 9am to 5pm (4:30pm on Wednesdays) but no street address or phone number. A 2017 Vanguard report placed the hub at Maryland Mall.
Is the Uber office still open?
Assume not. Channels TV reports that Uber ended 12 years of operations in Nigeria on 2 September 2026 and kept its help centre open for account queries only until 23 September. We could not find any Uber announcement about its Lagos premises or about a public walk-in service after that date. Appointments were booked inside an app that no longer serves Nigeria, so a surprise visit is unlikely to get you anywhere and the trip through Lagos traffic is a real cost.
Be careful with websites that list an Uber address or phone number in Lagos. Treat any number or WhatsApp contact claiming to be Uber Nigeria support as a likely scam. Uber has left, so there is nobody legitimate to answer it.
Where to go for help now
| If you are… | What to do | Where |
|---|---|---|
| A rider with an old Uber charge | Keep receipts, check your statement and dispute wrongful charges with your bank | Your bank |
| A former Uber driver | Save your trip history and earnings records and register on other apps | Bolt and inDrive driver apps |
| A Bolt rider with a problem | Use Report an issue in the app; Call Support during an active order | Bolt app Help |
| An inDrive user | Use the app’s support options | inDrive app |
| In danger | Call emergency services first | 112 or 767 (Lagos); FRSC 122 |
Sources: Channels TV; Bolt’s How to contact Bolt article; Radio Nigeria Lagos (14 September 2026). We found no Bolt or inDrive Nigerian walk-in office address on their own pages and do not list one.
Bolt says that during an active order you tap the red warning icon, choose Report an issue and then Call Support. For other questions it points to the Help section and email to your city support. Its help article shows no Nigerian phone number or office. Bolt’s How to contact Bolt article has the steps.
If you were a driver with a hub appointment
Do not rely on a booked slot. Back up your records, check your last earnings against your bank statements and move to another platform. TheCable reports inDrive is recruiting displaced Uber drivers with a fee of about 10 percent, and Technext reports that Moove is now letting its drivers use Bolt and inDrive. Document lists are in our guide to Join a Bolt fleet in Nigeria.
Travel smarter around Lagos without Uber
The ride-hailing market is changing. TheCable says Bolt and inDrive are moving to capture Uber’s riders, and Legit.ng reports that app drivers have planned an October shutdown in Lagos over a 10 percent commission cap. That means longer waits and unsettled prices on some days. A few habits help.
| Trip | Better option | Why |
|---|---|---|
| Airport arrival or departure | Pre-booked pickup with a confirmed driver | No hunting for a car after a flight |
| Meetings and full-day errands | A hired driver or car with driver for fixed hours | Same driver all day; price agreed upfront |
| Quick local hops | Bolt or inDrive | Flexible and available in many parts of the city |
| Parcels and documents | Dispatch rider or courier | Door-to-door without you travelling |
| Long distance | Bus or inter-state travel booking | Planned seat and time |
Comparison by Travo.ng; availability and prices vary by day and area.
- Leave extra time for airport trips and important meetings, especially on days when a drivers’ action is planned.
- Keep two apps installed so you can compare availability.
- On inDrive, agree the fare and pickup point before you board.
- For late-night trips, share your live location with someone you trust.
- Save our guides on How to get picked up at Lagos airport and Meet and assist services at Nigerian airports for arrivals.
Need a driver you can rely on?
Hire a professional driver in Lagos for an hour, a day or a regular schedule. Travo is a booking and logistics platform and is not affiliated with Uber, Bolt or inDrive.
Frequently asked questions
Where is the Uber office in Lagos?
Uber’s driver hub was reported at Maryland Mall in 2017, but Uber stopped operating in Nigeria on 2 September 2026 and we found no sign of a public office. Do not travel there for help.
Is there an Uber office in Maryland?
A hub was reported there in 2017 for drivers, by appointment. We found no current announcement from Uber that it is open.
Can I walk in to the Uber office to get a refund?
Uber never offered a rider walk-in desk, and its help centre closed on 23 September 2026. Dispute wrongful charges with your bank.
What is the Uber phone number in Lagos?
Uber did not publish one for Nigerian riders. Treat any number found online as a likely scam.
Does Bolt have an office I can visit?
We found no public walk-in office on Bolt’s own Nigeria pages. Bolt directs users to in-app help.
How do I get a reliable ride while apps are disrupted?
Pre-book a driver or airport pickup, keep two ride apps, and allow extra time on busy days.
Related guides
- How to get picked up at Lagos airport
- Private driver in Lagos
- Meet and assist services at Nigerian airports
- Car hire service in Lagos
- Emergency services in Nigeria
- Best dispatch riders in Lagos
Sources: Channels TV (2 Sep 2026); TheCable (3 Sep 2026); Technext (2 Sep 2026); Legit.ng (Sep 2026); Bolt help article (accessed 2 Oct 2026); Uber Nigeria driver contact page (viewed Sep 2026); Vanguard (2017); Radio Nigeria Lagos (14 Sep 2026). Fares and prices change often — confirm before you travel or pay.
