Updated 2 October 2026 · Travo.ng
Quick answer
Uber stopped operating in Nigeria on 2 September 2026, so there is no Uber driver support number or Greenlight Hub to turn to, and its help centre for account queries closed on 23 September. If you drove for Uber, back up your records now and register on Bolt and inDrive; both are still operating, and Moove has told its drivers they may use them.
Is there an Uber driver support number now?
No. Channels TV reports that Uber ended operations in Nigeria on 2 September 2026 after 12 years. Its help centre stayed open for account queries until 23 September. Before the exit, Uber’s Nigeria driver page listed no phone line and routed drivers to in-app help and booked appointments at its Greenlight Hub in Lagos (Monday to Friday, with a shorter day on Wednesday). We found no replacement support channel.
Treat any number or WhatsApp contact claiming to be Uber Nigeria support as a likely scam. Uber has left, so there is nobody legitimate to answer it. Do not pay anyone to reactivate an account or recover earnings.
Sort out your Uber records first
- Save your trip history, weekly earnings statements and any payout confirmations from the Driver app while it still opens.
- Compare your bank statements with your last payout. If an earnings payment is missing, write down the dates and amounts.
- Keep copies of your documents: licence, vehicle papers, insurance and permits. You need most of them again for Bolt and inDrive.
- If you drove a fleet or financed car, message the fleet owner or financier now and keep the reply.
Uber’s help centre closed on 23 September, so we cannot point you to an Uber channel for an unpaid balance. Raise it with your bank if a transfer failed, and keep evidence.
Move your driving to Bolt and inDrive
| Bolt | inDrive | |
|---|---|---|
| How to start | Register online, upload documents, get a car (Bolt driver page) | Driver mode in the app, online registration, upload documents |
| Key documents | Driver’s licence, government ID, vehicle licence, roadworthiness certificate, car photos, LASSRA and LASDRI for Lagos residents | Driver’s licence and vehicle registration; other papers can vary by location |
| Review time | Within 48 hours | Not stated on the help page; its Nigeria Facebook page has mentioned about a day |
| Car age | Not stated on Bolt’s Nigeria pages | 2002 or newer (standard), 2008 or newer (Comfort) |
| Fee | Not published on its Nigeria sign-up pages | About 10 percent, per inDrive via TheCable |
Sources: Bolt Nigeria document requirements page; inDrive’s driver help page; Innovation Village (15 July 2026); TheCable.
Bolt’s sign-up promises no monthly fees, no minimum hours and weekly payouts with net earnings shown. Account opening is free, though getting documents costs money. See our Join a Bolt fleet in Nigeria guide if you do not own a car.
Getting driver support on Bolt and inDrive
Both route support through the apps. For Bolt, Bolt’s How to contact Bolt article describes in-app options such as Report an issue and Call Support during an active order, the Help section otherwise and an email to your city support. We found no public Nigerian driver phone number for Bolt and none for inDrive, and we did not list one. Use the Driver app’s Help or support chat so the team can see your account.
If your car is financed
Moove, which financed many Uber drivers on weekly repayments over four years, told drivers it will continue as usual and that they may work on other platforms, Technext reports. Keep paying, get any change in writing and check your contract.
The October shutdown and commissions
Legit.ng reports that the Amalgamated Union of App-Based Transporters of Nigeria (AUATON) plans an October shutdown in Lagos. It demands a 10 percent commission cap, fare adjustments for traffic and waiting time, itemised deductions, health insurance and accident cover, and consultation before pricing changes. The union has said it is open to negotiation. TheCable quotes its general secretary calling for national fare and commission standards and a standard process for deactivation.
Plan for disruption: register on both apps, keep a cash buffer and check fuel and servicing costs. See Affordable car service cost in Nigeria and Car air conditioning recharge cost in Nigeria.
Keep yourself safe on the road
Report crashes and threats to the authorities first. In an emergency, call 112 or 767 in Lagos (both toll-free), or the Federal Road Safety Corps on 122 for road crashes. Then use the app’s report option. For car trouble, see Car towing service in Lagos.
Own a car and want it working?
Talk to Travo about putting a vehicle to work as an investment. We are a booking and logistics platform, not part of Uber, Bolt or inDrive.
Frequently asked questions
What is the Uber driver support phone number in Nigeria?
There is none that Uber published for Nigeria, and Uber stopped operating there on 2 September 2026. Treat numbers online as scams.
Where is the Uber Greenlight Hub in Lagos now?
Uber’s hub was by appointment for drivers. With operations ended, do not travel to an old address; we found no notice of any ongoing service.
What about my last Uber earnings?
Uber’s help centre closed on 23 September 2026. Check your bank statements, keep your records and raise any failed transfer with your bank.
Can I use my car on Bolt and inDrive?
Probably, if it meets each app’s rules. inDrive says 2002 or newer for standard rides. Confirm Bolt’s rule in its app.
Is Moove still financing my car?
Moove told drivers operations continue as usual until further notice. Read your own contract and ask in writing.
Who speaks for app drivers?
AUATON has called for a 10 percent commission cap and an October shutdown in Lagos. It is one route to collective support.
Related guides
- Join a Bolt fleet in Nigeria
- How to verify vehicle documents in Nigeria
- Affordable car service cost in Nigeria
- Car air conditioning recharge cost in Nigeria
- Car tax calculator for Nigeria
- Car towing service in Lagos
Sources: Channels TV (2 Sep 2026); TheCable (3 Sep 2026); Technext (2 Sep 2026); Legit.ng (Sep 2026); Bolt Nigeria driver pages and help article (accessed 2 Oct 2026); Innovation Village (15 Jul 2026); Uber Nigeria driver pages (viewed Sep 2026); Radio Nigeria Lagos (14 Sep 2026). Fares and prices change often — confirm before you travel or pay.
