If you are looking for Uber customer support in Nigeria, it is important to know that Uber officially ended its ride-hailing operations in the country on September 2, 2026. However, the company has kept its Help Centre available temporarily to assist customers with outstanding account-related issues. (Reuters)
Is Uber Customer Support Still Available in Nigeria?
Yes, Uber’s customer support remains available for a limited period after the shutdown. Uber has said its Help Centre will remain available until September 23, 2026, for customers who need assistance with final account issues. (Reuters)
This can be useful if you have questions about previous trips, payments, refunds, account information or other issues connected to your time using Uber in Nigeria.
What Can Uber Support Help With?
Former Uber customers may need support for issues such as:
- Outstanding payment problems
- Refund requests
- Previous trip complaints
- Account-related questions
- Driver or rider issues
- Questions connected to the Nigerian shutdown
Since new Uber rides are no longer available in Nigeria, support should mainly be viewed as a way to resolve existing issues rather than a way to book another ride.
What Should Uber Users Do?
If you have an unresolved problem with your Uber account, it is better to contact support as soon as possible while the temporary support period remains available.
Keep relevant trip details, payment information and other records that can help identify the issue. Avoid relying on unofficial phone numbers or social media accounts claiming to represent Uber customer service.
How Travo.ng Can Help After Uber’s Exit
If you need transportation in Nigeria after Uber’s shutdown, Travo.ng provides several services that can help with different travel and mobility needs.
You can arrange airport pickups for planned airport journeys, hire a professional driver for business meetings and events, and arrange intercity transportation and bus ticket bookings.
Travo.ng also provides parcel delivery and haulage services, making the platform useful for businesses and individuals who need to move goods rather than passengers.
Uber customer support can help with outstanding issues from your previous Uber usage, but it cannot restore ride-hailing services in Nigeria. For future transportation, travel and logistics needs, Travo.ng offers multiple services through one platform.
