Air Burkina cargo booking starts with choosing the right product for your goods. The airline publishes an express service for documents and small parcels, ordinary freight and special shipment enquiries. Describe the contents and package weight before asking for a rate so the cargo team can assess the correct service.
On its official freight page, Air Burkina lists FRET EXPRESS with a 20 kg weight limit. Its ordinary freight description excludes classified dangerous goods. Special shipments include categories such as fruit, vegetables and valuables, subject to enquiry. Confirm the current terms, route and acceptance for the actual consignment.
Air Burkina cargo contacts
The published Burkina Faso cargo contact is fret@airburkina.bf, with telephone +226 25 30 58 69. Outside Burkina Faso, the airline directs customers to local representatives or general sales agents. Use the official freight directory to identify the representative for your origin.
Ask whether you can book directly or should use a forwarder. Confirm who receives the goods, issues the transport documentation and gives the receiver collection instructions. Passenger booking contacts and cargo receiving facilities may have different responsibilities.
Prepare a complete shipment brief
- Origin and destination, shipping date and delivery deadline.
- Contents, package count, gross weights and dimensions.
- Any batteries, liquids, chemicals, perishables or fragile items.
- Sender, receiver and destination collection contacts.
- Required airport handling, customs assistance or road delivery.
Express parcels or ordinary freight?
For a document or small package, ask whether it qualifies for express service on the required route and date. Check whether the limit applies to the consignment or individual pieces and request package-size and packing instructions. Do not divide a shipment into multiple boxes merely to assume eligibility.
For larger goods, ask the cargo team to assess ordinary freight or another suitable arrangement. If the shipment contains batteries, liquids, chemicals or other restricted contents, declare them before dispatch. Approval for general freight should not be interpreted as approval for every item inside the box.
Air Burkina cargo rates and offers
Request a current written quote for the selected product. Ask about chargeable weight, minimum charges, screening, documentation and terminal handling. Clarify whether the price covers an airport-to-airport movement or includes collection and delivery.
The freight page mentions an offer for unaccompanied personal effects. Ask whether it is currently applicable to your shipment and how the final price is calculated. Do not apply a published discount to commercial goods or assume it covers destination charges. Compare the full payable amount and any storage costs if collection is delayed.
Special handling and release
For produce, give the commodity, packing method and required temperature conditions. Ask about acceptance, waiting time and handling at both stations. For valuables, request the approved security and release process rather than describing them as an ordinary parcel.
Before handover, obtain the receiving address, opening hours and cutoff. Label each piece and retain a packing list. Give the receiver the booking reference, collection contact and identification requirements. International shipments also need an agreed plan for customs clearance and onward transport.
Air Burkina cargo questions
Can every parcel use express freight?
No. Confirm the product limits, contents and route with the cargo team.
Can I send dangerous goods as ordinary cargo?
The published ordinary freight description excludes classified dangerous goods. Request a specialist assessment instead of dispatching them.
Does a freight rate include home delivery?
Only when the quote expressly includes that service.
Turn your enquiry into a workable shipping plan
A produce exporter should work backwards from when the buyer can receive and store the shipment. Ask how airport waiting, a possible connection and clearance affect the usable delivery window. Give the cargo team the actual packing and temperature requirements rather than asking only for a per-kilogram price. For a document shipment, the decision is different: confirm express eligibility and a practical collection time. Matching the product to the goods helps avoid paying for a service that does not meet the recipient’s needs.
Compare the complete quotation
Ask for the total payable for the same shipment and delivery endpoint. A lower flight charge can leave screening, storage, handling and road transport to be paid separately. Check the quotation’s expiry date, payment currency and what happens if the flight changes. Identify who will notify the receiver when the cargo is ready and who pays for a delay in collection. Keep written acceptance with the booking reference before releasing the goods.
Our Air Côte d’Ivoire cargo guide explains another West African express and general freight offer for separate comparison.
How Travo can assist
For a consignment travelling into or out of Nigeria, Travo’s international shipping service offers freight coordination, supplier collection and consolidation, customs support through licensed clearing partners and onward delivery. If imported stock needs holding before distribution, ask about warehouse storage and fulfilment. Request the scope for your actual origin and destination, including any overseas partner arrangements and local delivery charges.
Request a shipment plan from Travo with your collection and delivery addresses, goods description, dimensions, weight and deadline. Ask which services are included, which need separate approval and what the delivery estimate depends on. This lets you coordinate the ground journey with the airline’s confirmed acceptance.
