Arik Air cargo booking needs confirmation from the airline or its appointed freight contact. For goods travelling separately from a passenger, ask about unaccompanied cargo acceptance and the current process at both airports. A ticket, seat reservation or baggage payment is not cargo approval.
Arik Air’s official website publishes domestic passenger booking and terminal information and lists callcentre@arikair.com for assistance. Use the official contact to request the relevant freight team. The passenger offer alone does not establish a cargo rate or space for a particular shipment.
Confirm the route and receiving facility
Specify the actual departure and destination cities and when the goods will be ready. Ask whether Arik can accept the load on the proposed service, whether an authorised cargo agent is required and whether the flight needs a connection.
In Lagos, the public passenger page distinguishes terminal arrangements by route. Cargo may have separate instructions, so obtain the exact receiving facility, contact person and handover deadline. Do not take an unconfirmed shipment to a passenger check-in counter simply because the flight departs there.
Prepare a complete shipment brief
- Origin and destination, shipping date and delivery deadline.
- Contents, package count, gross weights and dimensions.
- Any batteries, liquids, chemicals, perishables or fragile items.
- Sender, receiver and destination collection contacts.
- Required airport handling, customs assistance or road delivery.
An awkwardly shaped component can be unsuitable even when it weighs less than a suitcase. Include measurements of the packaging and ask about aircraft loading access, space and any lifting assistance required. Declare sensitive contents before dispatch rather than waiting for screening at the airport.
Ask for the applicable freight price
Request a written quotation stating the approved shipment, route, weight basis, minimum charge and validity. Arik’s passenger website includes excess-baggage information; those charges should not be used to estimate unaccompanied freight.
Check security screening, terminal handling, storage and destination payments. Ask whether the quote includes transport to the recipient’s address or ends at the airport. Agree what happens if capacity changes or the goods cannot travel on the intended flight.
Shipment reference and collection
Before handover, ask which documentation the cargo team requires and how the shipment reference or air waybill is issued. Keep the acceptance confirmation, payment receipt and package details together. The receiver should have the release location, required identification or authorisation and a contact for availability updates.
For an urgent parcel, plan the road transfer as carefully as the flight. A flight arrival time does not include unloading, release or the recipient’s journey from the airport. If the cargo cannot be accepted, use the same complete brief to obtain an alternative freight option.
Arik Air air freight questions
Can I send goods without travelling?
Ask for explicit confirmation of the current freight service for your route.
Can I book freight on the passenger page?
Confirm the cargo booking process separately.
Does a listed passenger route guarantee cargo capacity?
No. The airline must approve the load and the planned flight arrangement.
Turn your enquiry into a workable shipping plan
For a shipment departing Lagos, ask for the exact cargo receiving facility rather than using the passenger terminal as the default destination. The departure airport, terminal and handling location can be different practical instructions. Explain whether the goods are being sent independently or travelling with a passenger. Request a freight-specific acceptance and quotation if nobody accompanies them. Give the recipient a clear release and onward-delivery plan so an airport arrival does not leave a customer uncertain where to collect their goods.
Compare the complete quotation
Ask for the total payable for the same shipment and delivery endpoint. A lower flight charge can leave screening, storage, handling and road transport to be paid separately. Check the quotation’s expiry date, payment currency and what happens if the flight changes. Identify who will notify the receiver when the cargo is ready and who pays for a delay in collection. Keep written acceptance with the booking reference before releasing the goods.
Our Air Peace cargo Lagos guide covers another airline enquiry and the distinction between flight transport, clearance and delivery.
How Travo can assist
For shipments moving within Nigeria, Travo offers local same-day delivery in supported cities and business delivery services for repeat orders. Ask about collection before airport handover and delivery after release. Businesses receiving stock can also use warehouse storage and fulfilment for inventory, picking, packing and distribution. Timing and coverage should be agreed for the actual addresses.
Request a shipment plan from Travo with your collection and delivery addresses, goods description, dimensions, weight and deadline. Ask which services are included, which need separate approval and what the delivery estimate depends on. This lets you coordinate the ground journey with the airline’s confirmed acceptance.
