If the Uber app is not working in Nigeria, the issue is not necessarily a problem with your phone or internet connection. Uber officially ended its ride-hailing operations in Nigeria on September 2, 2026.
The company had operated in Nigeria for 12 years after launching in Lagos in 2014 and later expanding to other Nigerian cities.
Why Is the Uber App Not Working?
Uber has stopped accepting ride requests in Nigeria because the company has discontinued its Nigerian operations.
As a result, opening the app may no longer allow customers to request normal Uber rides within Nigeria.
Is Uber Down or Has It Closed?
This is not simply a temporary app outage. Uber has shut down its Nigerian ride-hailing service.
The company said the decision followed a review of its business priorities and investment focus across Africa. It did not provide one specific reason for leaving Nigeria.
What Happens to Uber Riders?
Nigerian riders can no longer use Uber to book trips through the app.
Uber’s Help Centre remains available temporarily to assist customers with outstanding account-related questions and issues following the shutdown.
What About Uber Drivers?
Drivers in Nigeria will no longer receive rider trip requests through the Uber platform. Many affected drivers may need to move to other ride-hailing platforms or alternative transportation opportunities.
What Can Nigerians Use Instead?
Passengers can consider other ride-hailing services, taxis and organised transportation depending on their location and travel needs.
For airport transfers, business trips and important journeys, arranging transportation ahead of time can help reduce uncertainty.
How Travo.ng Can Help
Travo.ng provides travel and transportation solutions for customers who need dependable mobility for planned journeys and airport transfers.
If your Uber app has stopped working in Nigeria, it is because Uber has exited the Nigerian market rather than because of a temporary technical problem.
