If you’re an Uber driver in Nigeria, there will be times you need quick assistance—whether it’s about trip disputes, fare adjustments, account activation, or app issues. Many drivers search for an “Uber driver support phone number” in Nigeria, but the truth is Uber does not have a single public helpline. Instead, they provide in-app support, appointment booking, and in-person help centres (Greenlight Hubs).
In this article, we’ll walk you through all the official ways to contact Uber driver support in Nigeria, including Lagos and Abuja hub details.
1. In-App Uber Driver Phone Support
The fastest way to reach Uber by phone in Nigeria is through the Uber Driver app. Here’s how:
- Open the Uber Driver app on your smartphone.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Help and choose the issue you need help with.
- If phone support is available for that issue, you’ll see a “Call Support” button. Tap it to speak with a live Uber representative.
Tip: Phone support is not available for all cases, so if you don’t see the button, submit your issue via the in-app messaging option instead.
2. Visit an Uber Greenlight Hub in Nigeria
Uber operates Greenlight Hubs in major Nigerian cities, where drivers can get face-to-face assistance.
Lagos Greenlight Hub
📍 Location: Retail Unit No. 5, Second Upper Floor, Maryland Mall, 350–360 Ikorodu Road, Lagos.
🕒 Opening Hours: Monday to Friday, 12:00 pm – 2:00 pm.
Abuja Greenlight Hub
📍 Location: 29 Mambilla Street, off Aso Drive, Maitama (Old American Embassy), Abuja.
🕒 Opening Hours: Check via the Uber app or website before visiting; some sessions require booking in advance.
3. Support via Email and Online Help
Drivers can also use Uber’s online Help Centre at help.uber.com, which includes:
- Account troubleshooting
- Trip & payment issues
- Safety reporting
- Vehicle requirements
Why Uber Doesn’t List a Public Driver Support Number
Uber’s support system is designed to route issues through the app so they can track your account details and trip history. This helps them resolve problems faster and reduce wait times compared to a general call centre.
Final Tips for Nigerian Uber Drivers
- Always keep your app updated to access the latest support features.
- If possible, resolve small issues via in-app FAQs before contacting support.
- For account verification or activation, book a Greenlight Hub appointment to avoid long wait times.
