At Travo.ng, your peace of mind is central to everything we do. Whether you’re booking a ride, shipping a package, or ordering essential services, we’ve built systems, protocols, and partnerships that prioritize safety, trust, and reliability.
Our safety standards are designed to protect both customers and service providers, ensuring that every booking—no matter how big or small—is handled with care, professionalism, and accountability.
How We Keep You Safe:
👤 Verified Partners & Drivers
- Background checks and ID verification for all service providers
- Periodic re-screening and ratings-based performance review
- Uniformed or identifiable vendors for traceability
📦 Secure Deliveries
- Real-time tracking of parcels and drivers
- Proof of delivery with photo and/or recipient signature
- Escrow options to protect buyer and seller transactions
🚨 Emergency Protocols
- In-app access to emergency services (Police, Fire, Medical)
- Vehicle breakdown response and support
- Geo-tagged incident reporting and response coordination
💳 Payment & Data Protection
- Secure online payments with PCI-compliant systems
- No cash handling for select service categories
- User data encrypted and privacy-respecting booking flows
🧼 Health & Sanitation Guidelines
- Encouraged hygiene practices for drivers and delivery agents
- Optional contactless delivery
- PPE protocols for food, grocery, and medical supply handlers
Community Standards & Support
We continuously educate and guide our partners to maintain high service and safety standards. Our 24/7 support team is ready to assist you if you encounter any issues during your booking.
A Safe Platform for All
Whether you’re moving across town, ordering groceries, or running your business, you can trust Travo.ng to deliver safely, securely, and professionally—every time.
📲 Safety built into every booking. That’s the Travo.ng promise.