Whether you’re a rider with a trip issue or a driver needing onboarding help, contacting Uber in Nigeria can be essential for quick resolution. While most support is handled through the app, knowing the Uber support phone number in Nigeria and office locations can save you time and stress.

Uber Customer Support in Nigeria: What You Should Know

Uber operates primarily via digital channels — meaning most support is offered through the app. However, for urgent needs, in-person support and limited phone access are available, especially in Lagos.

📞 Uber Support Phone Number Nigeria

While Uber doesn’t advertise a national call center, the Surulere Greenlight Hub is known to provide direct assistance via this number:

  • Phone Number: +234 802 371 8340
    (Availability may vary by location and business hours.)

For broader inquiries, use:

🏢 Uber Office Locations in Lagos

Uber maintains several Greenlight Hub locations in Lagos for driver onboarding, rider assistance, and support:

1. Maryland Mall

  • Address: Retail Unit 5, Second Upper Floor, Maryland Mall, 350/360 Ikorodu Road, Lagos

2. Lekki Phase 1

  • Address: The iLx Centre (Venia), Plot 8, 2nd Floor, Providence Street (Samsung Building), Lekki Phase 1

3. Ikoyi

  • Address: 2 Turnbull Road, Ikoyi, Lagos

4. Surulere

  • Address: Leisure Mall, Adeniran Ogunsanya Street, Surulere

📱 In-App Uber Support: Fastest Option

The most reliable way to contact Uber is through the app:

  1. Open the Uber App
  2. Tap the Menu (☰) icon
  3. Select Help
  4. Choose your issue (e.g., trip problems, payment issues, document updates)
  5. Follow the instructions to get help or request a callback

🕒 Greenlight Hub Support Hours (Lagos)

  • Support Sessions: Monday to Friday, 12:00 PM – 2:00 PM
  • Driver Onboarding: Monday to Thursday, 2:30 PM

Appointments may be required. Book through the Uber app or at Uber Nigeria’s official website.

✅ Quick Summary: How to Reach Uber in Nigeria

MethodDetails
Phone+234 802 371 8340 (Surulere)
Emailsupport@uber.com
In-App SupportUber app → Menu → Help
Lagos OfficesMaryland, Lekki, Surulere, Ikoyi
Best for RidersApp support or office visits
Best for DriversGreenlight Hub sessions or onboarding