1. Overview
Travo.ng offers a fully tracked, temperature‑controlled laboratory sample courier service, covering major Nigerian cities like Lagos, Abuja, Port Harcourt, and beyond. Whether you’re a doctor’s office, diagnostic lab, or a patient needing home collection, Travo supports on‑demand and scheduled pickup/drop‑off.
2. Why Choose Travo.ng?
- Nationwide reach: From major urban centers to secondary cities, service is seamless.
- Temperature control options: Ambient, chilled, or frozen sample transport.
- Real-time tracking: Stay updated from collection to delivery.
- Qualified couriers: Trained in safe sample handling and bio‑hazard protocols.
- HIPAA‑style confidentiality: Full respect for patient privacy and medical data security.
- Insurance coverage: Protecting your samples during transit.
3. Types of Samples Accepted
- Blood draws / serum / plasma
- Urine / stool / swabs
- Biopsies / histology samples
- Microbiology cultures
- Specialized specimens requiring cold chain logistics
4. How to Book a Pickup
- Visit the booking platform: via Travo.ng web portal or mobile app.
- Enter pickup & delivery addresses: including lab or patient location.
- Specify sample type & temperature needs.
- Select desired pickup time: ASAP or scheduled.
- Pay online securely: via card, transfer, or Travo wallet.
- Receive confirmation & live tracking information.
5. Sample Handling Protocols
- Samples are collected using sealed biohazard‑grade boxes, with ice packs or cold packs for chilled/frozen shipments.
- Couriers wear PPE and follow strict chain‑of‑custody documentation.
- 24/7 customer support available for urgent or special cases.
6. Pricing Model
- Base rates depend on pickup and delivery zones (e.g., Lagos Mainland → Victoria Island).
- Temperature controls or urgent scheduling add modest surcharges.
- Bulk/recurring laboratory clients benefit from volume discounts and tailored pricing.
7. Benefits for Different Users
| User Group | Benefits |
|---|---|
| Clinics & Doctors | Saves staff time, ensures safe, reliable transport, focus on patient care. |
| Hospitals / Labs | Efficient logistics, less internal coordination, better turnaround. |
| Patients | At-home sample collection, convenience, no need to visit a lab. |
8. Best Practices — Tips for Sending Lab Samples
- Pack according to temperature needs.
- Label everything clearly: patient name, date/time, sample type.
- Inform recipients of exact drop‑off timing.
- Avoid mixing incompatible specimens in one box.
- Use the courier tracker to confirm delivery and completion.
9. Compliance & Quality Assurance
- Aligned with medical handling guidelines in Nigeria (e.g. NCDC, FMoH standards).
- Routine courier training on biosafety and regulatory compliance.
- Insurance for transport risk, offering peace of mind for operators.
10. How Travo.ng Fits Into Your Workflow
- Clinics can integrate sample pickup into daily routes, reducing multiple trips.
- Laboratories gain efficiency; samples arrive ready for immediate processing.
- Patients leverage the convenience of home collection and direct lab delivery.
📌 Summary
Travo.ng delivers a safe, reliable, and trackable laboratory sample pickup & drop‑off service across Nigeria—addressing needs of clinics, labs, and patients. With temperature‑controlled options, professional couriers, and real‑time tracking, you get efficient medical logistics anywhere in the country.
